Monitoring, security, equipment, firmware, reports, and support — for a flat monthly rate. No capital outlay. No surprise invoices. Choose from three tiers scaled to your device count and response requirements.
All tiers include equipment rental — managed switches and wireless APs on every tier, paired with a gateway matched to your tier: Ubiquiti UniFi on Essential (visibility-first monitoring), Fortinet FortiGate on Professional and Enterprise (full UTM security). No purchase required — equipment is NetworkNavigators-owned on a 5-year depreciation cycle.
Multi-site discount: 10% (Professional, 3+ sites) · 15% (Enterprise, 3+ sites) · Annual commitment: 5% discount · Onboarding fee: $500 (waived for SOW clients transitioning within 30 days)
| Severity | Definition | Essential | Professional | Enterprise |
|---|---|---|---|---|
| Critical | Network down, security breach | 4 hrs (BH) | 1 hr | 30 min |
| High | Significant degradation | Next BH day | 4 hrs | 2 hrs |
| Medium | Partial impact, workaround available | 2 BH days | Next BH day | 4 hrs (BH) |
| Low | Minor, no business impact | 5 BH days | 3 BH days | 2 BH days |
Every managed service client gets enterprise-grade CPE owned and managed by NetworkNavigators. No purchase required. Equipment is replaced at end of 5-year lifecycle at no additional cost.
Most clients are live within two weeks. Equipment ships pre-configured. Cutover happens during a maintenance window — typically a weekend evening.
Most clients start with a consulting engagement — site survey and network design — then transition to a managed subscription. Add-ons extend your subscription as your business grows.
We'll assess your current setup, headcount, and growth plans — and recommend the right tier. No sales pressure. No commitment required.